PRIVACY NOTICE

This privacy notice for Matrix Life Science Private Limited (hereinafter referred to as ‘we’ ‘our’ ‘us’ or ‘company’), states why and in which manner we may collect, use as well as store and/or share the information of users (‘you’) of the website when you visit https://matrixlifescience.com (hereinafter referred to as ‘our website’ or any of our websites that are linked to the privacy notice or engage with our website in any manner be it during events or during sales or marketing.

For any of your questions related to our website’s privacy notice, you can reach us at info@matrixlifescience.com

How We Process Your Information& Ensure Information Safety

We do not use or process any information we receive from any third party. We process, improve and administer your personal information for getting in touch with you with respect to any kind of prevention of fraud or to maintain security and/or comply with legal aspects. To keep your personal data safe, we take technical support.

Your Rights

Privacy law varies as per geographical areas for the right to personal data. You can exercise this right by either contacting us or by filling in the required data. As per that, we would consider the law and act accordingly.

Read on to know how Matrix Life Science Private Limited deals with the information collected:

Contents of the Privacy Notice

  1. What Personal Data Do We Gather From You
  2. Processing of The Information
  3. What Are Our Legal Basis
  4. Sharing of Personal Information As And When Required
  5. Our Use of Cookies and Varied Tracking Technologies
  6. How We Manage Social Log Ins
  7. Till When Do We Preserve the Information?
  8. How We Maintain Information Safety
  9. Your Privacy Rights
  10. Are There Any Specific Privacy Rights for California-based Residents
  11. Controls We Adopt for Do-No-Track Features
  12. About the Privacy Notice Updates
  13. Contact Information & Data Controllers
  14. How You Can Update, Delete or Review Your Information

What Personal Data Do We Gather From You

We collect only the personal data that you provide us and disclose. This includes your email addresses (During access context interaction) for the services you select.

Our information processing does not include any sensitive information.

During registration, we might provide an option for registration with social media accounts like Twitter, Facebook, Instagram, etc. If you opt for registration via social media account, we do collect information as stated in the section ‘How We Manage Social Log Ins’ below

You must give only accurate and authentic information and notify us if there is any kind of changes to it.

Processing of the Information

We collect personal information we collect from you for varied reasons as per your interaction with our services, which include:

  • For responding to inquiries and for offering customer/user support and solving any potential issues you might face during the service requested
  • For sending you administrative information or product and service-related details
  • For sending the changes our terms and policies might have
  • For accessing your valuable feedback
  • For marketing purposes and for checking our marketing performance
  • For delivering or developing user-targeted advertising
  • For sharing personalized content
  • For the safety and security of our data and for fraud monitoring
  • For identifying user trends to improve as well as refine our services
  • For creating tailor-made promotion and marketing campaigns to ensure the effectiveness

We may use your information for preventing your vital indispensability.

What Are Our Legal Basis

There are a lot of lawful bases, including legal obligation, contractual obligation, public interest, vital interest, legitimate interest and company consent. As such, your personal information would be processed when it is necessary.   

About Companies Located in the UK and EU

The legal base information of all the companies located in the UK and EU would be relayed on GDPR for the trending legal bases for personal information. 

Consent – With your consent and permission, your information can be used; similar way, withdrawal of consent would be considered at any time.

Performance of a Contract – Your personal information would be processed when and in case necessary for completing the contractual convention. This includes services given to you when required before getting into any legal agreement.

Legitimate Interests –  Only our legalized business interest doubt surpasses your fundamental rights and freedom; only in case we deal, your personal information would be used.

For example, your information could be used for such purposes or reasons:

  • Information about product offers and services
  • Relevant adult content for use would be developed and displayed 
  • Fair feedback for up-gradation
  • For enhancing marketing activities 
  • To monitor fraud and check for issues 
  • For improving users’ experience of our product

Legal Obligations – We might process your personal information where we consider it vital for compliance with our legal obligations. For example, for cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in the legal process in which we are involved.  

Vital Interest – With an intent to protect the vital interest and prevent the third party too, your information might be processed in any situation in which prevention is done to protect against threats and to keep any personal information safe.

What If You are a Customer Located in Canada?

Your information would be used with your authorization and the consent can be withdrawn at any time.

Legal authorization under particular law for using your information without your consent would be considered, which would be rare/happen in exceptional cases only, such as:

  • No consent is needed if it is only for an individual interest
  • To detect, investigate, and prevent any fraud
  • In case any condition in the business transaction 
  • If there is any insurance claim
  • To communicate with next to kin in case of an injured/ill person
  • In case of financial abuse with reasons on the ground
  • In case of any violation of any agreement, according to condition law or its province, your information would be used with consent and compromised accuracy or complete availability of the collected data
  • Any legal compliance such as court order, subpoena, warrant, or rule of the court which is related in any way to records of production; disclosed for the same can be provided
  • An individual consistently producing in their business, employment, or profession and collection for the same purpose
  • The collection is to be used only for artistic, literary, or journalistic use
  • Any information with definite regulation

Sharing of Personal Information As and When Required

We may have to share your information in particular situations as described here in this part of the notice. Information could be shared if needed in the business transfers, or during merger negotiations or in case of the sale of assets, financing negotiation, and/or during the acquisition of the business.

Our Use of Cookies and Varied Tracking Technologies

For collecting and storing information, cookies can be used.

We might use cookies or other kinds of tracking technologies (such as pixels and/or web beacons) for accessing or storing information. Particular information about how these technologies are used and how you can contact us in order to refuse specific cookies can be accessed by referring to the ‘Cookie Notice’ on our website.

How We Manage Social Log Ins

In Short: If you decide to log in or register for our services with the use of a social media account, we might have access to specific information about you.

With our services, you can register and log in with the use of your third-party social media account details (such as your Twitter or Facebook logins). If you do this, we would receive specific profile information about you from your social media provider.

Depending on the social media provider, the profile information that we receive might vary, but would often have your name, friends list, e-mail address, and profile picture, including other information that you had made public on such social media platforms.

Privacy notice would be described or would be made clear. Any third-party social media provider party using your information would not be in our control and our responsibility. You should set your preferences on the right and apps of the privacy setting. It is better to make mandatory reviews.

Till When Do We Preserve the Information?

We preserve your information until it is required to know the purposes that are outlined in this notice if otherwise is not required by law.

Any personal information would not be stored for more than a year unless there is a requirement or it is permitted legally.

If there is no legal requirement, your information would be made anonymous or removed. If the such deletion or maintaining anonymity is not possible in any situation, your information would be isolated until any future deletion.

How do We Maintain Information Safety?

We use systems that are highly secured and technically strong. We have exercised reasonable and appropriate organizational and technical security measures which are designed for protecting the security aspect of any kind of information that we need to process.

Nonetheless, even with our security safeguards and proper effort for securing your information, no information storage technology, or transmission in electronic form while using the Internet can be guaranteed as 100% secured. Therefore, we cannot assure about the prevention of cybercrime and hacks or other such activities from third parties. You are requested to access the services with security, your information would be protected from our end.

Your Privacy Rights

In some regions, like the United Kingdom (UK), European Economic Area (EEA), and Canada, you have rights with which you can access your personal information better and have more control over it. Editing your personal information is possible any time you intend to do it.

Rights in UK, EEA, and Canada which are applicable to protect data:

  1. To ask for a copy of personal information.
  2. To ask for correction, in case there is any.
  3. Regulation of personal information.
  4. In particular circumstances, one would have a right to the processing of personal information. You can contact us for it if data portability is applicable.

Any request would be considered according to the data protection law. If you are located in UK or EEA, you can oppose us and go against us to your local data protection spuriously authority. They are given below - https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.

For those who are based in Switzerland location, the details to contact data protection authorities can be accessed here - https://www.edoeb.admin.ch/edoeb/en/home.html 

Withdrawal of Your Consent: You enjoy the authority for withdrawing your consent at any point in time. In case you rely on your consent for your personal information, for the details and related questions of the withdrawal process, contact: info@matrixlifescience.com

However, it is important to know that this would not impact the lawfulness of processing the information prior to the withdrawal of consent nor when the applicable law permits it, would it impact how we process your information based on the lawful ground of information processing apart from the consent?

How You Can Opt Out of Promotional and Marketing Communication?

You have the authority to unsubscribe to our promotional and marketing communications at any juncture. To unsubscribe, click on the unsubscribe link present in our emails, or you can contact us by using the details present under ‘Contact Information’. Another way to unsubscribe is to reply ‘unsubscribe’ or ‘stop’ to the SMS we send.

Based on this, we would remove you from the list of marketing email contacts. But, we might still communicate some service-related messages and emails with you. We might contact you also for communications that are vital to administer and use your account for non-marketing-related purposes or for responding to your service requests.

 

Cookies and Other Such Technologies: Most web browsers have a default setting of accepting cookies. As per your preference, usually, you can choose to have your browser settings remove cookies and/or reject them.

If you opt for cookie rejection or removal, it might have an effect on some aspects of our website’s service. For opting out of interest-based advertising click http://www.aboutads.info/choices/

Are There Any Specific Privacy Rights for California-based Residents?

Yes, there are some specific rights for California residents. If you are one of them, you have a certain specific types of rights regarding accessing your information. 

California Civil Code Section 1798.83, which is also called the 'Shine The Light' law, allows our California resident users to gain access to information from us about the categories of personal information (if any) once in a year’s time and with no charges for the access i.e. if we disclose it to any of the third parties for purpose of direct marketing. This access includes the addresses as well the names of all such third parties with whom any of your personal information is shared by us in the prior calendar year. For this, you need to give us a written request.

For those of you who have registered account owners with ages less than 18 years as residents of California, you can request to remove any kind of unwanted information or data that you post publicly on the ‘Services’. For requesting the removal of such data, you can access the ‘contact information’ section to contact us. While doing so, do mention the email id related to your account along with the statement indicating your California resident status. We would ensure the public display of such data but this might not result in the comprehensive data removal from our entire system (For example- from backups etc.).

How Do We Share and Use Your Personal Information?

Detailed information related to data calls and privacy notices can be found at https://matrixlifescience.com/privacy.htmlYou can contact us at info@matrixlifescience.com or refer to the contract’s bottom document.

Would We Share Your Information with Anyone Else?

Your information would be shared and provided and US Reach Provided is a reparative entity that processes personal information. All your personal information technology, demonstration, and quality purpose would not be considered as “selling” of information.

Right to request to Delete – Request of deletion of data

Your request related to the delectation of your personal information would be considered only in a few cases wherein any legal circumstances develop that should be kept aside for further legal obligations if any.

Right to Get Information — Request to Know:

It is your right to know the following:

  • Do we store and use your personal information?
  • Does the US categorise the personal information which is collected?
  • Do we have a purpose for collecting data?
  • Do we edit your personal information?
  • Do we use your personal information for business purposes?
  • Do we categorise third parties with whom the information is disclosed?
  • Do we have commercial or business purposes to collect or sell any information?

Verification Process

After receiving your request, firstly your existence would be identified in our system will be identified. The purpose of verification is to check if the existing information matches the given information or not. According to the requirement and information provided, any required or additional information which does not exist can be asked for. Information can be received via any type of communication method. According to the situation, the requirement should be fulfilled. Additional information may be required to prevent any type of fraud. All such information would be erased in the future when the work is completed.

Other Privacy Rights

  • Your objection to information processing would be considered 
  • If personal data is requested, required shall be corrected and edited
  • Not valid
  • It is allowed to sell to third parties within 15 days after submission of the request

Controls We Adopt for Do-No-Track Features

You can choose Do-Not-Track (DNT) as your feature for privacy preference. This feature is available for mobile applications and makes up the gradation process system.

About the Privacy Notice Updates

We do update the privacy notice from time to time as per the need. We request you refer to the last date of the update.

Contact Information & Data Controllers

For any questions or for sharing your comments on this Privacy Notice or for any complaint related to our privacy laws compliance, you can write to us at info@matrixlifescience.comor reach us at Matrix Life Science Private Limited 12, Shilp Nagar, Station Road, Aurangabad, Maharashtra, 431005, India.

How You Can Update, Delete or Review Your Information

As per your country’s law, you might possess the right of asking for access, change or delete the personal data we collect. For reviewing, deleting or updating your information, click here for request form submission.